Returns & Cancellations
We will replace any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.
Please send an email to marla@bigsbysfolly.com or call the tasting room at (720) 485-3158 to arrange for the return of corked or flawed product, if a shipment was damaged or flawed, or if wine was ordered in error. A 15% restocking fee will be applied to all canceled orders.